Kuala Lumpur, 24 January 2025 – Proton vehicles are now backed by transformative roadside assistance, as Bateriku.com partners with ACO Tech to revolutionize connected mobility services in Malaysia. This strategic collaboration introduces ATLASAssist 24/7, an advanced smart roadside assistance feature to equip Proton drivers with the ATLAS infotainment system.

With this first-of-its-kind integration, Proton drivers can now seamlessly access roadside assistance directly from their infotainment unit (IHU). By leveraging Bateriku’s established and extensive on-the-ground network, this service ensures that help reaches distressed drivers within 30 minutes, regardless of location. This partnership not only enhances the Proton driving experience, but also sets a new benchmark in connected mobility and smart automotive solutions in Malaysia.   A Bold Leap into the Future of Connected and Smart Mobility As the only Malaysian provider aggressively bridging the offline and online realms of roadside assistance, Bateriku.com solidifies itself as the premier investment choice for stakeholders in the rapidly evolving connected automotive landscape. The seamless integration of ATLASAssist 24/7 into ACO Tech’s ATLAS Infotainment Head Unit (IHU) enables Proton vehicle owners to request round-the-clock assistance with just a tap from their dashboard – one of the first implementations of connected mobility in Malaysia’s automotive industry. This breakthrough aligns seamlessly with Malaysia’s National Automotive Policy 2020 (NAP 2020), which envisions transforming the automotive industry into a "grand sector of connected mobility."

This revolutionary service covers car battery replacement, jump-start, towing, tyre repair or replacement, fuel delivery, and vehicle lockout, ensuring that drivers remain connected, safe, and supported, wherever they are. Backed by Bateriku.com’s vast service network, users can expect an average response time of 30 minutes or less, reinforcing the brand’s commitment to reliability and efficiency.   Revolutionizing the Connected Vehicle Ecosystem With the integration of ATLASAssist 24/7, Bateriku.com strengthens its position as the pioneer of connected mobility solutions, leveraging big data, AI-driven support, and real-time connectivity to create an unmatched customer experience.

A Lucrative Venture for Visionaries

• First-of-its-kind integration – The only roadside assistance provider in Malaysia offering in-car connected mobility solutions with real-time AI-driven support.
• Accelerating market growth – The Asia-Pacific Connected Cars Market was valued at approximately USD 21.66 billion in 2022 and is projected to reach USD 95.19 billion by 2030, making this a high-potential investment sector.
• Nationwide & regional expansion – With 201 branches in Malaysia and an expanding footprint in Indonesia, Bateriku.com continues its aggressive growth.
• Proven track record – Over 1.5 million car owners served, 400+ employees, 1,000 gig mobile technicians (BHero), and 2,000 car workshops & roadside assistance partners (BBuddy).
• Bridging the online & offline mobility space – Through IoT, AI, and real-time analytics, Bateriku.com is pioneering a fully integrated connected mobility and smart mobility ecosystem.  

A Visionary Approach to Connected and Smart Mobility

"Teaming up with ACO Tech in this initiative is a proud achievement for us, marking a new chapter in Malaysia’s automotive landscape. This integration showcases our dedication to leveraging technology and our ecosystem to bring forward-thinking, customer-centric solutions," said Azarol Faizi, CEO of Bateriku.com.

He added, "The successful integration into ATLAS-equipped vehicles is a crucial step in our goal to transform and digitalize the roadside assistance supply chain. We are now focusing on replicating this integration with other OEMs to further enhance the ownership experience for their customers."

Li Pu, CEO of ACO Tech, also highlighted that, "Through our collaboration with Bateriku.com, we are enhancing the mobility experience for Malaysian drivers by offering seamless connectivity. The integration of ATLASAssist 24/7 has the power to redefine roadside assistance, making support readily accessible with just a touch.”   Future-Proofing Investments in the Automotive Sector with Bateriku.com Malaysia’s most scalable roadside assistance network – Industry leader in bridging the physical and digital service ecosystem.

Monetization of in-car services – AI-driven recommendations and cashless transactions ensure recurring revenue streams.

Alignment with National Smart Mobility Goals – Strong synergy with Malaysia’s Smart City & National Automotive Policy (NAP 2020) initiatives.   Proton is Just the Beginning: Secure the Future with Bateriku With ATLASAssist 24/7, Bateriku positions itself as a dominant player in Malaysia’s fast-growing connected mobility sector, starting with Proton vehicles equipped with the ATLAS infotainment system.

This intelligent roadside assistance feature is just the beginning. Bateriku envisions expanding its ecosystem to be embedded in all vehicle infotainment systems in the near future.

As Proton owners embrace this transformative roadside assistance solution, Bateriku.com is paving the way for a future where every driver, regardless of their vehicle brand, can access instant help within seconds.

The revolution is here. Will you invest in the future of connected mobility?